These terms are general business terms for the website and studio process. Please take legal review before publishing if you need binding legal language for your exact business setup.
1. Acceptance of Terms
By using our website, sending an enquiry, booking an appointment, or placing an order, you agree to follow these terms and any order-specific details confirmed with you by Vastra Fashion Designer Studio.
2. Services
We provide custom fashion design, stitching, alteration, maggam work, bridal wear, reception lehengas, kids wear, painted sarees, family combo outfits, western costumes, general stitching, and local home service where available.
3. Enquiries and Appointments
Website forms may send your enquiry through WhatsApp. Submitting an enquiry does not confirm an order, price, appointment slot, or delivery date until our team reviews the details and confirms availability.
4. Pricing and Quotations
Prices depend on fabric, design complexity, work type, measurements, lining, accessories, urgency, pickup or delivery needs, and changes requested by the customer. Any estimate shared before final discussion may change after reviewing all details.
5. Order Confirmation and Advance Payment
An order may require advance payment before work begins. The balance amount, if any, must be paid as agreed before delivery or handover. Work may start only after design, timeline, and payment terms are confirmed.
6. Measurements, Fittings, and Alterations
Customers must provide accurate measurements or attend fitting sessions as requested. Minor fitting corrections may be handled as part of the order process, but major changes after approval may require extra charges and additional time.
7. Customer Materials and References
If you provide fabric, sarees, blouse pieces, references, trims, or accessories, please ensure they are suitable for the requested work. We will handle materials carefully, but natural fabric behavior, color variation, shrinkage, and reference-to-final differences may occur.
8. Delivery Timelines
Delivery dates are planned based on order complexity and current workload. We try to meet committed timelines, but delays may occur due to late approvals, measurement changes, material issues, urgent modifications, transport delays, or circumstances beyond our control.
9. Cancellations and Refunds
Custom orders are made specifically for the customer. Once work has started, cancellations or refunds may not be possible. Any refund or adjustment, if applicable, will depend on the order stage, materials used, work completed, and payment terms agreed at confirmation.
10. Design Output and Variations
Reference photos are used for inspiration and planning. Final results may vary based on fabric, body measurements, available materials, handwork, color display differences, and practical stitching requirements.
11. Website Content
Images, text, designs, service descriptions, and website content are provided for general information. We may update website content, services, prices, or policies at any time without prior notice.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Vastra Fashion Designer Studio is not responsible for indirect losses, event-related losses, or third-party platform issues. Our responsibility is limited to the specific service or order confirmed with the customer.
13. Contact Us
For questions about these terms, contact Vastra Fashion Designer Studio at vastradesignersstudio@gmail.com or call +91 8886978885.